Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

03 February 2021

Amy Jones 6.6

No issues with the provider, we just found better value for money elsewhere

01 February 2021

Martin Todd 7.4

Had an issue with the SSID network naming published on their provided router via what was being transmitted. Emailed them. They called back as I was attaching a file to the follow up email. Fixed within 3 minutes. Simply the fastest service EVER. Public Holiday Monday woop!

01 February 2021

Uli 5.2

Not what promised, Ultraspeed , yeah right, very basic VDSL router with fiber capability, if you have just one device it might be just ok, if you want it faster you will have to rent the better modem. If you promise Ultrafast speed for the price advertised with the free modem it should be with this modem and not with the actual suitable modem for fiber for an extra cost. No consistent internet reliability . In my opinion just another supplier with empty promises. Customer ser ...read more

Pros

Good customer support

Cons

Slow and unreliable internet speed, on WiFi often under 10mpb/s upload on LAN the fastest was around 600 mpb/s

01 February 2021

Kilisitina 10

Claire was super helpful, patient and efficient. She knew exactly what I wanted before I could even get the question across. Thank you so much, Claire

Pros

Efficient, Patient,

Cons

None

31 January 2021

Michelle Johns 8

Have been with Now for five years and they have always been great.

Pros

Cons

30 January 2021

Peggy Burrows 7

Great assistance. Very quick and convenient. Two week delay in change if provider creates anxiety in case it doesn’t work.

Pros

Quick

Cons

Might not work

29 January 2021

Michael Taylor 9.2

One of the best ISP provider I have ever used

Pros

Cons

28 January 2021

Leeann Stallard 5

People are nice, but expensive and the broadband supply seemed to buffer quite a bit for movies etc. so there are better deals out there with possibly better supply.

Pros

nice people

Cons

expensive, supply buffered a lot, could get same service elsewhere for $20/month cheaper

28 January 2021

Aj 10

Great Service

27 January 2021

Fiona Brunton 1.8

Absolutely rubbish, have had more issues with them than positive aspects. Internet is SO slow (if working at all) and their customer service is shocking. Do not recommend at all

Pros

Cheap?

Cons

Slow, poor customer service, not working half the time,

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