Leave a review of Gravity Internet

Reliability
7
Speed
7
Support
7
Features
7
Value
7

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Gravity Internet

We are glad you found Gravity and you will be too. We are the only company to specialise in providing Satellite Internet to rural New Zealand, so we spend all of our time working out how to make it better, faster and importantly, more affordable. 

We know you love your remote corner of the world. But even if your driveway's 5ks long, or it takes a boat ride to visit the neighbours, you still want to get online and that is where our fully New Zealand based team comes in to help. 

We were the first provider to offer uncapped satellite internet in NZ and we are proud to continue to lead the way by being the first provider of satellite internet at this speed. These are by far the most cost-effective satellite plans ever available to kiwis, but we are sure you’ll see that when you compare.

** NOTE: The above information has been provided by the ISP or reproduced from their website ** 

Total: 7.5
Reliability 7.3
Speed 7.1
Support 7.9
Features 7.6
Value 7.6
Average from 14 reviews
Showing 1-5 of 14 items.
2021-06-27 17:43:05
Kaden body 1.0
for the tweenty mins a day it work its is extremely slow and cant load a single page all day long , dont bother with gravity !
Pros
Nil
Cons
very Slow , only work twenty min a day if that can use it for anything
Read a response from the ISP
28 June 2021
Response from the ISP
The free service you are using, Kaden provides premium service 8am-5pm, with basic connectivity outside those hours. If you would like premium service in addition to what is provided for free, email us at helpdesk@getgravity.nz and we can let you know the options and corresponding costs. It brings us a great deal of satisfaction to provide this free service to eligible households such as yours.
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2021-01-23 16:23:57
Myrie Edwards 8.0
Found staff very helpful and had satellite installed by highly efficient installer, my teenage sons are thrilled as am I, I have no negatives as of now
2020-11-06 11:37:49
Brenda Monk 9.4
Gravity has provided us with a wonderful service at a great price, it has literally been a lifesaver in our remote, rural location, where sattelite internet is the omly option. We do not have cellphone coverage and landline is not available at one of our connections, so be do literally rely on Gravity for all our communication, including during emergencies. Thank you Gravity!
Pros
Price, service, accessibility, unlimited data, great customer service
Cons
None that are eorth mentioning
Read a response from the ISP
9 November 2020
Response from the ISP
We sincerely value having you as a member of the Gravity family, Brenda. I cannot express how much satisfaction and joy it brings us to connect Kiwis like yourself, unable to get any other form of connectivity. Thank you, Brenda.
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2020-06-29 10:44:43
Anne Farmer 7.0
We were in an area of South Auckland with minimal internet and nothing better promised for the future. Decided we needed to go satellite and early like the service Gravity offered. is it cheap - nope Is it necessary - it was for us. The service was excellent. Happy family now we can all watch and use the net as we need to
Pros
Good service, good internet
Cons
Not the cheapest
2019-12-02 20:53:03
Dave 3.8
Very poor reception keeps dropping out and when we do have reception it is very slow
Read a response from the ISP
20 December 2019
Response from the ISP
Isolated issues like intermittent service is very likely a technical issue. Our technical team are contactable at all times at techsupport@getgravity.nz and will happily help you resolve this Dave.
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Showing 1-5 of 14 items.
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