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This is a very very bad service provider we are struggling for how long to get the wifi problem sorted even upgrade and when we complain again they do not even phone you back as promised customer service is non excited

Adequate performance on the 300/100 fibre plan, but failed to respond adequately to a failing email problem. Still no resolution.

Slingshot tends to focus on new customers. Why do existing customers had to pay more than new customers? Existing and loyal customers are the one that keep this provider running.

Charge me even I terminated the boardband service.
No reply even I left message in support in website.
Chat support doesn't work on Friday.

Complete unwillingness to help solve problems, poor communication,

very hard to access facebook at times, no issue the moment i swap to mobile data so its the isp not FB , my 300 100 was 100/60 at 5pm today prompting me to look about and leave a review for others