Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

09 March 2021
Peter Washington 3
Just didn't really like the technical team as they just confused me. They in the end just did not make much sense and I was so happy so far to not have to talk to them again.
Pros
Made me feel that they really didn't care much about me and my internet experience after signing up with them.
Cons
Streaming is difficult at times and for someone that likes to do a lot of that, it has been annoying. Also technicians not easy to understand.
09 March 2021
Josie Winters 8
Great value for money. Phone app is a bit dated. Phone plan is good and internet is reliable
Pros
Value for money
Cons
Dated app
09 March 2021
Hoana Merita Walters 10
Best deal for me. Customer service support is professional friendly and helpful. In light of Covid-19 business recovery is slow with smooth pay option to spread payments. This option is monitored to inform me when I need to increase direct debit auto payments.
04 March 2021
Gordon Mitchell 10
Claire was extremely helpful in helping me out with my problem though I don't remember ever receiving the password for my internet before and had been using the shared internet before this
Pros
I now can use my chromecast and bedroom TV
Cons
It took 3 months of frustration
03 March 2021
Kev 4.6
Set up was good no issue. Have noticeable lag and overall the co tact fibre is not as good as what I had before.
Pros
Cheap
Cons
Fibre is notici le lacking compared to spark
01 March 2021
Tracey 1.4
Did not like them
Pros
Cons
They weren't helpful
01 March 2021
Junghoon Moon 8.8
Quick and accurate solution. Highly recommended!!
27 February 2021
Paul Savell 9.4
Excellent company to deal with - free fibre connection, anti virus for PC , good connection speed - too expensive
Pros
Good service provider
Cons
Expensive
27 February 2021
Craig McMillan 7
Speed etc ok. Have spark sport billing terrible constant problems
25 February 2021
Julie Cannons 6.4
OK service but would have liked unlimited best as the price is to expensive now we have Vodafone TV
Pros
Always worked
Cons
To expensive
Showing 10 of 2142 reviews

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Reliability
7
Speed
7
Support
7
Features
7
Value
7
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