Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

28 March 2021

Steven 7.0

When I joined contact broadband, the speed was about 90M/S, but it only lasted for some weeks. and it's been under 30M/S ever since!! I'm choosing another provider and will never go back contact broadband.

Pros

Joining credit is good. and cheapest in the industry. that's all.

Cons

I signed up for 100M/s, not 26M/s !!!

26 March 2021

js 8.4

The internet was fast, connection was good majority of the time. It would cut out briefly on the rare occasion but nothing significant enough to cause me problems. The support is also good, Claire was polite and fast to advise me on what I needed to do in order to cancel my subscription.

Pros

Fast internet, good customer support

Cons

Would be nice to have an email reminder that a payment is going to take place prior to it occurring.

25 March 2021

Fmriccio 7.0

Good value for money

25 March 2021

MelH 7.0

Great internet speed and service.
Thanks Freedom Internet!

25 March 2021

Kelston Adams 8.0

Excellent service from assistant.

Pros

Very helpful and fast

Cons

Cant make a weekly automatic payment, which would be easier for some, especially forpeople on the benefit.

24 March 2021

Lesley Swenneker 8.6

Very happy with Skinny both for mobile phone and internet. Setting up fibre was amazingly quick and easy. We had Skinny wireless before fibre and that was great too. Highly recommend.

Pros

Reliability, customer service

Cons

None

24 March 2021

zemin 8.0

good service.

23 March 2021

Etmma Mckay 1.6

I have never been with a company that is so dysfunctional or so greedy and dishonest and disrespectful ever! I thought this was a great company with a great deal to get and it was going well for several months without a payment missed i checked my account which was alot different and more expensive than I was signed up to and had no authority from my self to go ahead and as soon as I rang them to acknowledge the changes ive had nothing but problems and the affect it has on my ...read more

Pros

Nothing

Cons

Everything about that company is wrong

20 March 2021

Warwick 8.6

Support is limited to email, but so far so good. No outages yet (been with them for 2 months), and switching providers was very easy. It all just worked first time.

Pros

Very cheap

Cons

Speeds have occasionally been slower than expected, but usually as quick as I expect.

20 March 2021

kevin 7.8

I Found a Broad band and Power bundle deal that was too good to ignore.. $65 per month for Fibre and an $220 credit as well. , .Connection was faultless with it occurring on the day they said it would... a few hours in between Spark cutting me off and Contact connecting me I had only three hours of no Broadband.
Modem was simple to set up and within ten minutes it was all go.
The modem Contact supply is ok but not great but using my own modem i have found no differ ...read more

Pros

Price , good customer serve , bundle deal means one bill and one company to deal with.

Cons

Non e so far

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