Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

21 September 2021
Neil Bradley 5
I cannot state how bad our service from Lightwire has been over the last few months. We have several hours per day where our connection just drops - either out, or down to ~dialup speeds. But it's not random - seems to line up either with or around school hours - and lightwire have done nothing about it. Had to keep chasing support while unable to work due to connection. So we dropped them as a supplier - and they sent us a $1200 'early termination fee' - which was the remaining amount on the contract which we will no longer be using, and them not supplying. ...read more
Pros
Great when it works, and support is usually fantastic.
Cons
Support exhibits fatigue when they can't solve a problem. Unreasonable termination clause. Don't seem to be a member of the TDR - so you better hope nothing goes wrong. Price is most definitely not competitive.
18 September 2021
Grace 2
Didn't like it. Wouldn't recommend it to others. Had to pay for alot of services
Pros
Cons
Mean cons
17 September 2021
Graham Murray 3.4
Not in tune to what we need in our requirements
Pros
Can not think of any
Cons
Expensive
15 September 2021
Rajeev Wadhwa 8
Great
15 September 2021
Lincoln 8.4
Very happy with service I have had for years. It meets all my limited requirements and I have had all the support I have sometimes needed to negotiate technology.
14 September 2021
Michael 7
Restricted internet! Recently started to block connection to port 25 anywhere!
Pros
Working most of the time
Cons
Restricted internet!
13 September 2021
IRENE MOODY 7.6
It's only starting today
Pros
Good price
Cons
Don't know yet
11 September 2021
Derek Drysdale 7.2
Spark were good on reliability, but a bit pricey.
Pros
Free Netflix & discounted Neon
Cons
High price level
09 September 2021
Mark Lewis 4.6
It's slow, it drops out, I am disappointed with the product. and I am ready to swap providers as soon as my year is up.
Pros
None
Cons
Several
08 September 2021
Gareth Wardle 7
2 days of trying to contact the support team 45 min & 55 mins on hold. Been with them since the days of snap internet. Bye bye looking for a new provider with support.
Showing 10 of 2142 reviews

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Reliability
7
Speed
7
Support
7
Features
7
Value
7
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