Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

29 September 2021
Graeme Marr 7.6
Spent at lest 6 hours trying to get help on phone, first call 1 1/2 hours waiting for answer from 2degrees should be much better than this
Pros
All going after two days on phone
Cons
Last help person accent very hard to understand.
28 September 2021
Reginald Kenrick 9
Have been with NOW for a long time now and Have had no problems. It was simple to change from copper to fibre and they even gave me a better plan which was cheaper with unlimited bb then my old copper wire. good to talk with a human being.
Pros
talk to a live person. short waiting time. very obliging
Cons
none
27 September 2021
Colin 9.8
Fast (900mbps plan), reliable and cheap. I can finally get broadband in the far corner of the house with the Sky router.
27 September 2021
John Simon 8.6
They are a smaller but great ISP that offer great customer service, fast internet and also have a range of other services that I have been able to use in my business as well. All are located in NZ with offices across the country so makes it easy to deal with
Pros
Great price, Great customer service, friendly team, fast internet, good range of electronics and
Cons
Smaller team
25 September 2021
Gregory Borichevsky 3.6
Worst decision ever going with Slingshot. Their approach to Customer Service is to delay, deny, defer and makes sure you know any problems are caused by others.
I’ve had 2 major service interruptions each lasted over a week. Think about having no broadband for days on end and hours on the phone, mostly on hold, while Slingshot decides out who else to blame for the problem. Seriously, they haven’t got the wherewithal to figure out what’s wrong, let alone get it sorted.
Pros
Easy to join, attractive offer, catchy name.
Cons
Lack of knowledge, experience, and capability providing reliable broadband.
24 September 2021
Peter Ockleford 4
Has worked with no problems but modem wifi poor
Pros
poor wifi modem
Cons
price going up but cheap for new customers
24 September 2021
Conrad Kirk 10
Good old fashion service, you speak to a real person who actually wants to help, what they say they will do gets done, no frills or free gifts trying to lure U in, Ithey are price competitive however for the service you receive i would gladly pay more then the big boys. Been with them over 8 years now, no chance of changing, why would I there is simply no one better!!
Pros
Everything
Cons
None
23 September 2021
Mal 7
Connection no fuss. Helpful and polite communication.
I had a problem with my connection it was sorted out in amazing fast time.
Pros
More impressive than vodaphone broadband
Cons
None this far fingers crossed
23 September 2021
Anthony 9
Good deal with free Netflix and at the time free Spotify but now more expensive
23 September 2021
Mina Botrous 9
good service and quick support
Showing 10 of 2142 reviews

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Reliability
7
Speed
7
Support
7
Features
7
Value
7
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