Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

15 September 2022
Beverley 10.0
NOW is a brilliant company for computer and home telephone services plus they are New Zealand owned and run I believe. I would highly recommend them NOW ! I dont know about repair services as we have never needed them ! Excellent. A service that has never failed !!!
12 September 2022
Vicky 10.0
Now have been nothing but amazing since the day I joined them. They have the fasted responce time when I have contacted them and our internet is fantastic. Very happy and would highly reccomend them to anyone looking for a great provider.
11 September 2022
Khin Zaw 9.0
Reliable
Pros
BYO router
Cons
None
11 September 2022
Mary Matenga 9.0
Awesome
Pros
Excellent
Cons
No comment
08 September 2022
Marnie 10.0
Switched to them ages ago after dealing with Vodafone wait times! They always answer the phone - and in a reasonable time. They are always helpful and don't make you feel like an idiot. I don't think Internet speeds etc are much to do with them if you are on fibre - it's where you are that's the issue - they come up with the best solutions they can for you. They recommended a Powerline connection for us and it worked.
Pros
Friendly and efficient.
Cons
None.
06 September 2022
Hassan 8.8
Very easy to switch on. I used my own old modem and easy setup. Prompt response, efficient and honest.
Pros
Prompt and efficient
Cons
No once-in-a-while perks
06 September 2022
Nina 8.4
Great support team, they should be an example to any other business' customer support.
Pros
no
Cons
no
05 September 2022
Richard 10.0
Just an excellent reliable service
Pros
no
Cons
no
03 September 2022
Stewart 9.0
Tech support service was really spot on. Spoke to me like a normal person and worked through solutions. Nothing like that go away your a nuisance feeling I get from my mobile provider. Even said get back to me if the problem still persists and we can try other options. It makes a difference.
01 September 2022
Kylie Anne Harrison 1.0
To Whom It May concern.

After leaving Spark with no sensible satisfaction I thought 2 degrees may have more sense.
how wrong I was!!!! after 2 weeks of pain for simple connection (pug & play fibre broadband connection) all ready connected internally to the house!!! what a debacle.
What a waist of air,

After multiple calls - committing to a 12 month plan ---nothing! after the final chance and many frustrating hours spent on hold. I voted with my feet to Vodafone the team even stayed back after closes time to get me sorted internet given same day!!!
thank you team Vodafone customer service still lives!

I will tell everyone in my retirement village still being built to avoid 2 degrees and spark for that matter!

Please don’t bother with sorry we could have done better I already herd t 3 times!
...read more
Showing 10 of 2122 reviews

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Reliability
7
Speed
7
Support
7
Features
7
Value
7
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