Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

10 November 2022
Christopher Mcmillan 6.2
Victor from South Africa was super friendly and professional. Stayed with me throughout the whole process and provided perfect support. Thank-you very much for your help Victor, your service was flawless. Freedom is lucky to have you.
Pros
Excellent service from Victor
Cons
Had to wait for a call back. Could not update my payment details on my phone. Not very easy to login to account.
10 November 2022
Brendan Girvan 9
They ate Local and great service and always answer the phone in a timely manner.
Pros
no
Cons
no
09 November 2022
Lynette 7
Very professional prompt and friendly service
Pros
You couldn't do better than NOW
Cons
No cons
09 November 2022
Kim 10
Signed up for our new home and everything so far has been amazing. Communication, ease of installation, support and also speed!
Highly recommend
Pros
Speed service and communication
Cons
None at this point … very happy
09 November 2022
M clouth 7
Disgusting service.
Pros
None
Cons
Just Con.exactly
09 November 2022
M clouth 7.2
Disgusting service. Double my charge after 6 months. I would not have signed with them if they explained my charge will double. I suspect. Fine print. Still this is Con artist in my opinion
Pros
None
Cons
Just Con.exactly
08 November 2022
Kathryn 8.6
Love dealing with Now. Their customer team is always super helpful and real .
Pros
Nurturing Now
Cons
None Now
08 November 2022
Steve Allan 5
Worldnet? Don't go there. The support is terrible. Three weeks so far to get my home phone working. It keeps going down. The other times it was only two or three days and mysteriously started again without any contact back from them. They have phone numbers for the main centres where they're located as well as an 0800 number. None of them ring through as if the company has gone belly-up. You can only create a support ticket via internet and you'll hear nothing back from them unless you keep creating more support tickets, then the reply is very short and uninformative, and obviously lacking English.
Very unprofessional company. Don't know where I stand at this time.
...read more
Pros
When it's working everything's fine. Internet drops out occasionally but still comes back. The price is good
Cons
Can't be contacted by phone despite a whole lot of numbers listed but come back with a 'disconnect' signal. Support is via the internet and very poor. Virtually nil communication. The company seems like it's having death throes.
06 November 2022
Kev 7
Love the local call centre and teh efficient and helpful staff.
Pros
no
Cons
no
06 November 2022
Yvonne Wilton 8.4
Very quick and supportive when a problem comes along, my problems where not with NOW...they where with Chorus...but now we're so helpful, and talked me through everything
Showing 10 of 2142 reviews

Leave a review of provider

Reliability
7
Speed
7
Support
7
Features
7
Value
7
Login
×
Log in with
Sign up for free NZ Compare account
×
Log in with