Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

10 September 2024
Balint 1
Terrible customer service. They don`t answer emails, there is no phone number to call, they don`t care about your issues during live chat. Worst provider.
09 September 2024
kiriwai kupa 3.2
the issue with all of there plans hyperfibre or broandband is that they have everything running through CGNat which simply put means we all share the same internet ip address online and they also port filter closing most ports and assigning ports which cancels port forwarding….. The biggest issue is none of this is in the big print of there big flashy marketing which is in my opinion a very huge part of any provided service from any business “ hey we can do this and do that for……what for it…….this special price”……oh by the way these other things may not work because we also do this……sorry not sorry ...read more
Pros
still looking for them
Cons
hidden conditions of there internet based plans
07 September 2024
Iz 8.8
Quic is a DIY kind of ISP aimed at, but not limited to, technically inclined users. If you can set up a router (with easy settings), you'll be fine. Advanced features few ISP's offer. Highly recommended!
Pros
Low cost 50/10 plan, GeekzoneNZ presence, access to your ONT!, rDNS for free, one-off static IP fee.
Cons
Need to know simple router configuratio, or someone who does, website bit of a maze (imho)
06 September 2024
David Court 10
Very happy with Simply Broadband. The switch so seamless I didn’t even know it happened (until the email came through letting me know).
Pros
no
Cons
no
06 September 2024
Val 7
Geat customer service.Highly recomend to others.
Pros
No
Cons
No
05 September 2024
Andreas Leinfellner 9.2
Quick, reliable, easy to understand and friendly online help and customer service. Great choice!
05 September 2024
Gareth Smart 2.6
Terrible support - sometimes impossible to get in contact with anyone. Speed was much slower than advertised and I was not offered timely support to fix it. When I asked to cancel on a fixed date they instead disconnected me on an earlier date without any warning.
Pros
Cheap, you can leave within 30 days if unhappy
Cons
Terrible support - sometimes impossible to get in contact with anyone. Speed was much slower than advertised and I was not offered timely support to fix it. When I asked to cancel on a fixed date they instead disconnected me on an earlier date without any warning. ...read more
04 September 2024
Jack 8.8
Fantastic service, customer support always ends up turning into a very friendly, informative conversation. Couldn’t be happier with the isp. Every issue I’ve had is resolved the same day
Pros
no
Cons
no
01 September 2024
Jake T 5
Had been a Spark mobile customer for 10+ years, but that made no difference in declining (with no notice) my routine FibreMax connection request to a newly purchased property. I just never herd back. Wasn't until I made contact, 5 days later, I was told an Admin error meant my request was declined days earlier! Even when I tried Re-submitting request, they simply defaulted to previous result, didn't even recheck or try fix their error, just straight NO!
Pros
One NZ connected service next day and happily transferred all mobile plans over too!
Cons
Absolute worst customer service Ive ever experienced. Didn't entertain my efforts to rectify situation, and made no attempt themselves!
26 August 2024
Natalie 9.6
Easy to switch from previous provider. 50Mb fibre works well for 1 person household.
Pros
no
Cons
no
Showing 10 of 2142 reviews

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Reliability
7
Speed
7
Support
7
Features
7
Value
7
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