Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

23 September 2024
SABORE POTHANATTU IYPE 8.4
I didn't find any lags or buffering through out the year. And customer support and installation all are professional. And i got this all for a good price, but now my contract ends. So i'm looking for another.
19 September 2024
Andrej 7
Five years since I trusted NOW to deliver broadband solutions to my home and family, and I can't think of a better choice.
Pros
Easy: team NOW delivers always, not once have they let me down.
Cons
They won't tell how they do it.
17 September 2024
Jaf 10
What I like in ashnet is stable Internet connection, delivers outstanding speed and reliability, making online activities seamless and enjoyable. Their exceptional customer service and prompt support ensure a hassle-free experience every time.
17 September 2024
Mohiuddin 10
AshNet offers fast and reliable internet service that’s ideal for both home and business users.
Pros
no
Cons
no
17 September 2024
Fouad 10
Best reliable internet providers
Pros
Cheap and fast
Cons
There is nothing
16 September 2024
Denis H 8.8
Excellent, nothing else need be said Not sure what features are but I scored 9 as what I asked for I got
Pros
All
Cons
None noted
14 September 2024
Warwick 7.4
Very impressed with the service and advice both at the Ahuriri store and on the 0800 number.
Pros
no
Cons
no
14 September 2024
Kanon 7
Worst customer service ever. I regret going to them. I've had to wait days and weeks on end to resolve Internet issues. Their chat support is terrible and so is their phone support. They say they're going to do something and never do, which leaves you having to push them and constantly following up with them and the fibre providers. Terrible service, don't be fooled by how cheap they are it's not worth the stress.
Pros
Nothing
Cons
Everything
13 September 2024
David 2.6
AVOID. A new provider and very poor. Signed up they stated members of TDR but TDR never heard of them and they have since been forced to take that statement down. Refer to monthly and annual rates but operate on a 29 day month I.e. a year equals less than 11.5 months. Means your billing date changes each month otherwise a late payment fee. Difficult to contact and attempt to call customers on a no caller ID or a false number
Pros
Cheap
Cons
Change contract terms at zero notice, including increasing annual rates. No TDR dispute resolution available.
13 September 2024
Leigh 7.8
Great business team. They are very responsive and supportive of our needs
Pros
no
Cons
no
Showing 10 of 2142 reviews

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Reliability
7
Speed
7
Support
7
Features
7
Value
7
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