Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

12 February 2017

Tracie Nicholls 5.8

Looking to switch - lots of dropping out but could be needing a new modem - definitely notice slow periods

11 February 2017

tim 2.6

Bad connection all the time dropping out all call centre says is we are sorry but fibre will be in your area 2018 sometime
overseas operators with no knowledge or they just disconnect you mid conversation and don't log your call so no history of complaint

Pros

Cons

they say i am on best plan

11 February 2017

Anne Speir 8.4

Easy set up, great help desk and speed close to what they promise constantly

Pros

Speed, Service, support.

Cons

Price

11 February 2017

Leslie 1

Nothing but trouble from the day I walked into their storre to enquire about a home broadband connection.

Pros

None

Cons

Liars

10 February 2017

Mark edlin 3.4

Modem packed up and they didn't want to help. Purchased a new modem and because it wasn't one of theirs they did not want to help me get it connected. Their attitude changed rapidly when I told them I would move to the opposition

10 February 2017

Linda MacKenzie 3.4

Disgusting that they charge existing customers a lot more than what they offer new customers.

Pros

Cons

As above. Patchy reception.

10 February 2017

Ben 8.2

very fast

Pros

Reliable and fast

Cons

When it goes down they are no use whatsoever

10 February 2017

James 10

Moved from VDSL but only getting 2Mb to Fibre and much much better.
VDSL speed issues were my problem though as faulty internal wiring and held of from fixing at as unit complex was doing a single fibre install

Pros

Cons

10 February 2017

Harry 9.2

Really great value broadband. Slightly annoying having to only contact support via email but the price is right!

10 February 2017

Michael 10

They're an excellent provider in general. You do need a decent router for Gigabit however getting a constant 960/480Mbit via Ethernet. Support has been top notch.

Pros

Support, Speed, Reliability

Cons

No IPv6, Handover in Auckland

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