Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

26 July 2017

john newey 1.4

the worst company i have ever dealt with
I purchased fibre 12 months ago and have nothing but poor speed no service,and no support. I gave up complaining six months ago as spark did not seem interested in any problem at all , so I just waited until my contract ran out and then just changed to another provider

25 July 2017

Anaru 3.4

Had problems with connection and speed when we first started, contacted for help but no reply (for a month). Finally resolved satisfactorily.
Unsatisfied with change from wireless to RBI when moved house in regards to contract terms and new fees but no attempt from Primo Wireless to rectify.
READ THEIR Ts &Cs CAREFULLY BEFORE COMMITTING (especially contract terms as the 24 months relate to the product not with the company as expected).

Pros

Good service when installing.
Good speeds on wireless when it works.

Cons

Very expensive to set up and monthly charges in comparison to other companies.
Very difficult to resolve problems (in breach of their Ts &Cs [clauses 4.1 and 20]). Despite advertising their "niceness" they are not inter ...read more

21 July 2017

Carol 6.6

We had a lot of drop-outs and found the speed very slow a lot of the time.

Pros

Was relatively easy to set up

Cons

As above, seemed to have a lot of drop outs and slow speed.
Had phone included and whilst we were overseas for 1 month, Inspire had accidentally sent our number to another provider who then issued it to their customer, ...read more

21 July 2017

Steve 1.2

Adsl. Worst 9months of my interweb life. Worst connection always dropping out. Slowest speed ive ever had....worst than dial-up 10years ago!! Terrible customer service, went through a 10 part series of testing for Slingshot then they said said it might cost me $240 to look at it??! Paying early disconnection fee and lowering my blood pressure.

Pros

They never increased my bill without notice like vodafone did after 6years of loyalty.

Cons

This box isnt big enough to list all the negative aspects. You suck balls slingshot. .

20 July 2017

Lisa 6.8

Over the 8 years I have been with slingshot I have felt their service has become increasingly less satisfactory. It always takes so long to get hold of them when phoning their call Centre. They are often offering new customers good deals but were not interested in offering me, a long time customer a similar deal so I will go elsewhere now.

Pros

Cheap if prepared to be tied in to a contract.

Cons

Unreliable customer service.

20 July 2017

Zeyad 10

Signed up for Skinny open term fibre 100/20 plan.

Pros

Flexible open term plan without long term commitment.
The cheapest price for unlimited 100/20 fibre plan.
No early termination fees.
Moving house is flexible and can be free if it's after 6 months, even if you are goi ...read more

Cons

If Skinny unlimited modem is unlocked this will be great.

18 July 2017

Nathan 8.8

They've been good actually. Only changing due to better deal elsewhere.

Pros

No down time in over 3 years

Cons

Support has degraded as they got bigger. Went from answering calls straight away to long hold times.

18 July 2017

R jacobs 4.8

Tried to upgrade to fibre 100. 2 months later, being billed for fibre 100 and yet to receive this service. Hopeless technical support.

14 July 2017

Suzanne 7.2

Have found slingshot reliable .

Pros

Cons

12 July 2017

Linda Flay 10

Very supportive in the community.

Pros

Cons

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