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Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

5.7 / 281 reviews

20 July 2017
Lisa 6.8
Over the 8 years I have been with slingshot I have felt their service has become increasingly less satisfactory. It always takes so long to get hold of them when phoning their call Centre. They are often offering new customers good deals but were not interested in offering me, a long time customer a similar deal so I will go elsewhere now.
Pros
Cheap if prepared to be tied in to a contract.
Cons
Unreliable customer service.

5.6 / 89 reviews

20 July 2017
Zeyad 10
Signed up for Skinny open term fibre 100/20 plan.
Pros
Flexible open term plan without long term commitment.
The cheapest price for unlimited 100/20 fibre plan.
No early termination fees.
Moving house is flexible and can be free if it's after 6 months, even if you are going to pay you will pay just $50 for reconnection. ...read more
Cons
If Skinny unlimited modem is unlocked this will be great.

5.7 / 281 reviews

18 July 2017
Nathan 8.8
They've been good actually. Only changing due to better deal elsewhere.
Pros
No down time in over 3 years
Cons
Support has degraded as they got bigger. Went from answering calls straight away to long hold times.

5.6 / 364 reviews

18 July 2017
R jacobs 4.8
Tried to upgrade to fibre 100. 2 months later, being billed for fibre 100 and yet to receive this service. Hopeless technical support.

5.7 / 281 reviews

14 July 2017
Suzanne 7.2
Have found slingshot reliable .
Pros
no
Cons
no

9.1 / 34 reviews

12 July 2017
Linda Flay 10
Very supportive in the community.
Pros
no
Cons
no

9.1 / 34 reviews

12 July 2017
Andrew 10
Great support from a local team. Knowledgeable and easy to understand.
Primo really looks after the community too which is a real bonus.
I was initially a wee bit sceptical in the early days but the wireless connection was way faster and more reliable compared to ADSL. Primo upgraded my speed for free as time went on which made it even better. Great pings and both speed test and real world upload and download speeds.
I have heard of other customers who primo have contacted them to fix an emerging fault they didn't even know they had.
VoIP is great and cheap!
I know of a lot of people who wouldn't have access to the net if primo didn't exist too ...read more
Pros
All round good product, service and team
Cons
None that I know of

9.1 / 34 reviews

12 July 2017
Nathan 9.4
Good all round company to deal with fast help desk
Pros
no
Cons
no

5.7 / 281 reviews

12 July 2017
Suzanne 7
We find Slingshot to expensive
Pros
Good Service
Cons
To Expensive

5.6 / 364 reviews

11 July 2017
Carol 8.2
Great products but one of the most expensive
Pros
Reliability, quick to sort a problem, professional
Cons
Too expensive, charge for keeping email address if you leave their company
Showing 10 of 2122 reviews

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Reliability
7
Speed
7
Support
7
Features
7
Value
7
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