Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

16 November 2017

Geoff 6

Prices kept going up. Apparently there was a special offer which was available to me but they didn't advise me of that until I indicated that I wanted to terminate the contract.

Pros

Good reliability and reasonable speed most of the time

Cons

Cost. Also difficult to get hold of for advice - The chat link kept on dropping out while I was looking for help on my existing connection - very frustrating and the phone line had a long wait on it - I used a differen ...read more

15 November 2017

salend kumar 7

my current provider is spark- ( I have been with spark for the last 8 years. The problem i was facing was the billing issues and happened quite few times as i had to call them to change my billing amounts as per agreement. The other issue iam facing now is the broadband modem which iam having problem with and nothing been done to replace till now.

14 November 2017

Deepak 9.2

We have been with slingshot for almost 3 years. It was easy to setup and customer service was great. There have been no major issues regarding the internet so far. I would recommend slingshot if you want a reliable connection.

Pros

Great customer service
Good internet speed (VDSL)
Easy setup

Cons

Plans are a bit expensive compared to some service providers such as Skinny.

12 November 2017

Peter 1

Constant outages, terrible customer support

Pros

Cons

Support, Reliability

11 November 2017

Gabrielle 6.8

We've never really had any trouble with it, but it seems to be really expensive compared to others. So we're are looking at changing

10 November 2017

Cammy 8.4

Reliable and cheap service

Pros

Insanely competitive with their pricing

Cons

-If your not technically minded and you have an issue, ringing them can only be achieved between working hours. Generally easy to understand when talking to them though
-Their Huawei modem they supply is rubbish

10 November 2017

Andre Gaston 7.6

All good. Fast and reliable

Pros

Fast

Cons

Cost high

04 November 2017

zeb 7.2

had no major issues with this provider

04 November 2017

Diane Dodson 8.4

Only a day into the new service, but so far - so good.

Thanks for pointing me in the right direction.

03 November 2017

Onno Janssen 8.8

Legacy telecom (spark) service

Pros

Fast, reliable with added features like static ip

Cons

Way over market rate

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