Totally Awesome company.
Its not very often that I give such high praise but Netspeed deserve this completely.
Moved into a newbuild house 3 weeks ago in a rural area. Searched for various internet options without getting very far.
Wired fibre broadband was out of the question because it turns out we are not hardwired to the network.
Started looking at rural wireless BB instead.
No service with Uber or Spark. Did on online check of nearet cell tower - it was 2k
m away so should be ok.
Called vodafone - awful customer service. Agent sounded bored and I knew more about her service than she did.
Then I called Netspeed. That was 2 days ago.
Today we are connected to the world.
I held off writing this review until today because I'm a glass half full kinda guy and I was expecting things to go wrong - nothing is ever as good as it sounds at first, right?
Spoke to their Agent called Stan. He was so helpful and knowledgabe - didnt have to pump him for answers like vodafone. He was clear and simple with his information.
Signed up there and then. He emailed the invoice which I pad today. He posted the router - that just arrived by courier.
Plugged it in and got connected in 30 mins (thats the desktop pc, 2 laptops, a tablet and a smartphone.
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