After years with these clowns I've finally managed to break all connections. I've been with them since they were Netaccess and each time the name changed and the owners changed they just get worse and worse. As a business customer spending a lot each year with them, I've had years of incorrect billing and overcharges. They account department _never_ responds to emails or fixes overcharges unless you compain directly to senior management. I've also moved all our customers off
them as well to competitors. We used to spend over $50k a year with them and, as of last week, this is now $0. It's not surprising they've never made a profit. Not only are they the worst ISP I've ever dealt with, they are probably the worst IT company in NZ period. Even if their services were free it wouldn't be worth the hassle (but at least they might get the billing right). ...read more
