Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

13 June 2019

Lou Kolff 4.2

I have been with Spark from Telecom days. I found the digital world a whole new phenomenon and very hard to comprehend.( I'm now 73) So setting up broadband and mobile phones was affected by this and from memory, Spark certainly helped with their patience.

Pros

Helpful and persevered in teaching me. One time they approached me to point out that I was on the wrong plan and pointed to a cheaper one.

Cons

In earlier days, harder to get hold of. and generally could have been more helpful

11 June 2019

Tim Gray 9.4

Happy with everything

Pros

Low cost internet. 24/7 call centre

Cons

Nothing yet

10 June 2019

lance rangi 5.8

Reliable

Pros

Reliable

Cons

Expensive

09 June 2019

kukil 2

worst ISP i've ever been with. It lagged my ping to unplayable amount more than 500ms and the customer service didn't care

Pros

cheap plans

Cons

unreliable speed/Ping/Support, customer service didn't care, overall crappy customer experience

05 June 2019

John Peters 8.6

Need to consider roll over of data

05 June 2019

Michael 5.8

I found 2 degrees broadband to be quite poor. We had lots of issues with it dropping out a lot. Their support team didn’t seem to know what the problem was either.

Pros

Good speeds

Cons

Average signal strength, poor support help

04 June 2019

SEAN JOSEPH HART 1

do not use this horrible internet company

Pros

they love to waste your time and money

Cons

everything about eol

01 June 2019

Ariyo 7.6

Support is keen to help and I hope the connection is always maintained.

01 June 2019

wei 2.4

The 0800 team is rude and not serious . I got 4 different answers from 4 person regarding why I suddenly got a more expensive bill while I am still during 1 year fixed contract.
Enough is enough,decide to walk away from this company in no time.

31 May 2019

Leanne Haglund 4.8

Hard to get hold of, not interested in keeping loyal client and reward them. Seems they would rather lose them. Hard to understand customer service on the ph

Pros

Netflix, spotifiy, include d

Cons

To hard to get to speak with so me, like can wait far to long

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