Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

23 October 2019

Kate 6.2

It is good overall, switched to another provider only because of promo deal

Pros

Stable connection, good customer service, fast problem solving, reasonable price. Easy and fast service cancelation on an open term contract.

Cons

1. We were waiting for the installation for 1 month (probably Chorus' fault). 2. The hotline is useless. 3. No option to change plan by yorself - have to contact customer service and wait (2 days in my case). 4. No perks

21 October 2019

Magdalena 7.8

Claire did an amazing iob by helping me!!

18 October 2019

Daniel Chong 9

BigPipe have been great, I'm only switching because they were massively undercut by my new provider. Would say they're second best value and the one off fee for a static IP is awesome.

17 October 2019

J.P 10

Always have prompt and courteous responses.
Technical support is down to earth.
Very happy with overall products & service

16 October 2019

Phillipa Whiteford 7

Not too bad

Pros

Cons

Seemed really slow compared to Stuff. Have since switched back at the end of my 12 month contract.

14 October 2019

John & Lynda Wilson 8.4

Good Provider.

Pros

Very good support.

Cons

Price not competitive.

08 October 2019

Marion cassidy 2.8

They Cut off broadband and phone with only 24 hr notice only warning was automated. I had been paying $100 a month so had no idea the account was in arrears. No email warning. No email statements only way to check is online. I have a St. John’s medical alert so was very worried about not having it on. They made me resign when My daughter rang to follow up what happened and about terms and conditions was told to go to the website. waited 3 days still no phone or internet so c ...read more

01 October 2019

Patrick Kooss 1

Internet speed very low and unreliable not worth the money you pay wouldn't recommend it to anyone

28 September 2019

Pete 7.2

I had 4g wireless from Skinny. Really quick and easy setup. Not bad speed - around 20m. Gets a bit slow in the summer when there’s heaps of people

Pros

Good when vdsl and fibre aren’t available

Cons

Low data limits and no unlimited plan so can get expensive if you watch a lot of video

27 September 2019

Jerin 6.8

Was excellent choice in 2017 with unlimited plan with affordable price

Pros

Value for money

Cons

Tech support was bit odd

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