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Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

5.3 / 182 reviews

06 January 2020
Chrisi 1
The broadband connection isn't stable and continuously cuts out with constant router breakdowns and issues, along with poor range.
The speed slows down considerably when 2-3 devices are connected.
And their support agents either don't listen or update their notes for future issues.
Pros
N/A
Cons
Slow, unreliable connection, poor range, limited device use

6.6 / 39 reviews

05 January 2020
Simon Bennett 10
Had VDSL: service, speed, accounting - all good. Overall a great experience and would highly recommend them.
Pros
no
Cons
no

5.6 / 89 reviews

02 January 2020
Jason 1.4
100% Very bad customer service i see someone else has had the same problem when there is a issue they like to push the buck and not take responsibility and make out it's the customer's fault i do not recommend skinny at all this is the resson why i have gone to another company for better service and better business very happy with new company I'm with.
Pros
N/A
Cons
N/A

5.0 / 18 reviews

01 January 2020
Andrew Macfarlane 1.8
Constantly buffering took 1 1/2 hrs to watch 40 mins of a movie before I gave up. Apart from telling me I was getting tremendous data transfer, in fact some of the highest they'd seen, they weren't interested in fixing the problem.
Pros
Cons
Complete lack of interest in fixing my buffering problem almost certainly caused by a faulty modem

5.6 / 89 reviews

30 December 2019
Thomas 6.8
Great price and value just a little slow due to it beying wireless

5.7 / 281 reviews

30 December 2019
Missy Whitewood 7.2
Great company
Pros
no
Cons
no

6.6 / 39 reviews

29 December 2019
Stephen 7.6
Excellent ISP but cost is way out compared with others.
Pros
Cons
Cost at $129pm unlimited

5.6 / 364 reviews

27 December 2019
Stephanie Malcolmson 7
Been with Spark for years. Sadly had to leave as didn't have the best of deals for fibre. No credit offers no free months nothing. So have changed due to that.
Pros
Never dropped out. Never had any issues
Cons
Not the cheapest. No good offers

6.6 / 39 reviews

22 December 2019
Ken 8.2
Couldnt ask for more in way of reliability and service. Only moving as I cannot justify the significant pricing compared to other providers at present time.
Pros
All good
Cons
Not keeping on top of pricing structure.

5.6 / 364 reviews

20 December 2019
Matt 1
Worst company choice you could pick, once they have your money you matter next to nothing. Not reliable like at all. Lie about things, hang up on you alot, expensive compared. No support. Honestly anyone other company at all would be better for you
Pros
No longer with them
Cons
Everything about them
Showing 10 of 2156 reviews

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Reliability
7
Speed
7
Support
7
Features
7
Value
7
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