Spark Broadband

Digital technology can make a significant, positive impact on our nation's social and economic wellbeing – enabling stronger, safer, more connected communities (even in the most remote rural areas), opening more opportunities for our children (regardless of their socio-economic backgrounds), and improving health outcomes for New Zealanders of all ages and walks of life.

It can enable Kiwi companies to compete - and win - on the world stage and become smarter, more agile businesses by harnessing all the benefits of new technologies such as Cloud services and the Internet of Things.

Spark's success is dependent on our customers in one key market: New Zealand. That's why we're passionate about using technology to be truly useful to our customers, helping make our country better and enriching the lives of all New Zealanders. We want to be the most valued brand in the home, and the most trusted partner for business.

** NOTE: The above information has been provided by the ISP or reproduced from their website **

COMPARE THEIR PLANS

Reliability	6.3
Speed	6.0
Support	5.2
Features	5.9
Value	4.4

Average from 364 reviews

Showing 216-220 of 364 items.

2018-06-15 22:55:25

Ariki 1.0

Absolute WASTE OF TIME. Had no internet connection for more then a month (and still waiting) because chorus had hooked up the wrong house and spark couldnt figure out why it says this address had internet at their end but we had nothing at ours. Their ineptitude cost me $1000 in lost earnings for time off for installation and the pain of not having internet for a month which hindered both me and my partners income immensly.

Pros

None

Cons

Entire experience with spark broadband

2018-06-15 22:13:46

Hanna 6.6

Customer support never followed through with a replacement router after determining that I needed a new one and tried to say I had to pay for it which would cost me $200?! After checking with the manager, it was confirmed that it will be free of charge and that it will be dispatched to me the following day. Old Router worked the following day surprisingly and I never received the new router or a phone call. Hopeless service!

Pros

Allows automatic payment which is my preference

Bills are sent to my emails monthly

Cons

Customer support - ZERO

Router loses connection more frequently

2018-06-11 06:36:56

Wayne Jamieson 7.2

Reliable but too expensive compared to other providers need to switch to get the deals

Pros

Reliable

Cons

Takes hours to try to talk to them charlotte service only way

2018-05-31 08:19:05

Doron Amir 6.8

While the plan I was in was good value for money when I signed up to it initially - it is currently unjustifiably expensive, especially considering the fact that I have an unresolved random issue of service disconnections

Pros

Fast fibre access when working

Cons

Had to chase down credit that was not applied properly to my account initially
Had to spend many hours with technical support to try and resolve multiple issues, 2 of them have not been resolved despite their technical ...read more

2018-05-25 10:39:26

D Wilson 6.4

been with spark for a very long time, but was worried about changing ip so procrastinated, and have a much better deal to come without any problems hopefully

Pros

chat online service good

Cons

pricing too high

Showing 216-220 of 364 items.

18/06/2019

Spark makes the Rugby World Cup free for customers – is this a good deal for broadband?

Spark has announced that the Rugby World Cup 2019 Tournament Pass will be free for new or renewing customers on an eligible mobile or broadband plan. Broadband customers will need to commit to a 12 month unlimited broadband plan with Spark, so before you hit the ‘sign up’ button….

Spark New Zealand receive warning from Commerce Commission

23/05/2019

Commerce Commission warn Spark over price rise messaging – were you affected?

The Commerce Commission has warned Spark for likely breaching the law when it notified customers of a broadband price rise last year. We you one of the customers effected?

9/05/2019

How to watch the Rugby World Cup 2019

Spark Sport have launched earlybird passes to stream the Spark Sport Rugby World Cup 2019. Make sure you have the fastest broadband plan and sign up in May and get the super early bird price of just….

27/03/2019

Share No Evil browser extension launches to tackle online terror in NZ

NZ Compare is proud to support Share No Evil. Share No Evil is a movement to make sharing terrorist content culturally unacceptable in Aotearoa. With the tap of a button, people can take a small step to help starve terrorism of the oxygen it needs to survive.

Rural homes with broadband too slow to stream Rugby World Cup

15/03/2019

Around 40,000 rural homes won’t have fast enough broadband to stream Rugby World Cup

A recent government committee recently revealed that 40,000 homes in rural areas won’t have broadband fast enough to stream the Rugby World Cup. Could you be missing out?

11/03/2019

Get ready to stream the Rugby World Cup 2019

Get ready for the 2019 Rugby World Cup and set yourself up with a great streaming service. Check out this great new service & free trial month for New Zealanders.