Leave a review of Now

Reliability
7
Speed
7
Support
7
Features
7
Value
7

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Broadband with a helping hand.

We’re here to help. It’s what we do differently and what makes us great. It’s why we were founded in the first place after all. Whatever the problem, no matter the solution – we’ll do everything we can to get you and your tech sorted. 

At Now we pride ourselves on helping you enjoy more of the internet and less of its frustrations. While our nationwide network delivers everything you'd expect, it's our ability to get closer to your home and its unique needs that sets us apart. Our plans come with unlimited access to our technical support team (don't worry, they speak your language). If it takes more than a phone call, our friendly team of Techsperts can come to your place and help get any issues fixed.

** NOTE: The above information has been provided by the ISP or reproduced from their website **

 

 

 

 

COMPARE PLANS NOW
Total: 8.4
Reliability 8.6
Speed 8.3
Support 8.7
Features 8.1
Value 8.3
Average from 566 reviews
Showing 491-495 of 566 items.
2020-07-27 15:30:59
Gavin 6.6
Speedy and succinct responses to my queries
2020-07-01 14:55:58
Herbert Athena 9.6
❤❤❤❤
Pros
❤❤❤
Cons
❤❤❤❤
2020-06-23 14:56:44
Paula 9.8
NOW are a kiwi internet company with a fantastic friendly service team. Best pricing I have found for Fibre. Would recommend.
Pros
no
Cons
no
2020-06-23 14:44:47
Roger Harsent 7.8
Now fine - however Slingshot cheaper
Pros
Excellent answer on 2nd ring customer serive - could not fault it
Cons
Was chaep but others cheaper
2020-06-15 09:43:02
Tony Wallace 8.4
We had looked at all the deals and looked at all the reviews before deciding on NOW and the 1/2 price for 6 months deal and we arranged to change from our current provider Vodafone on the 27th June, told VF we were leaving on the 27th and will need a service until then, so we gave them 2 weeks notice and a bit, simple you would think eh, got home on Friday 12th and found we had no internet, called VF and after 40 mins on hold were told that they'd cut us off and couldn't reconnect us, so I called NOW and they said that they will have a connection working on Saturday 13th no problem, bought a new router and set it up with the help of NOW tech support and we were back up and running within 24 hours of useless VF cutting us off early - Thank you George & Luke in tech support! - I have to say that NOW have been great, efficient and above all extremely helpful & bent over backwards to help us when VF couldn't give a damn, so 5* to the NOW team! ...read more
Pros
Great customer service, tech support & all telephone and email support is in NZ, they only sell broadband and telephone too, so no complicated power, mobile and BB packages - They don't keep you waiting on the phone for 40 mins!
Cons
None so far
Showing 491-495 of 566 items.
NOW broadband has won New Zealand’s ‘Best Customer Support’ for the second year
20/11/2019
Kiwis are moving to NOW, for a new level of service and support
NOW broadband has won New Zealand’s ‘Best Customer Support’ for the second year running in Broadband Compare | TUANZ 2019 Awards. In an industry dominated by large market players, NOW broadband is achieving industry-leading growth by targeting its competitors where they’re not looking – service and support. 
Best Broadband Providers 2019
18/11/2019
Who are the best broadband providers for 2019?
Want to know which broadband provider offers the best Fibre plans? Or which has the best customer support? Or perhaps the best rural plans? Here are the best broadband providers for 2019.
Get the most out of your fibre broadband experience
31/03/2019
Get the most out of your fibre broadband experience
There are a range of factors that can affect your fibre broadband performance. Don’t suffer with a poor broadband service. Check out these tips to get the most out of your fibre broadband experience. 
NOW Broadband
13/03/2019
NOW Broadband
Hawke’s Bay provider NOW Broadband is putting the service back into one of the biggest service industries. Having developed a pedigree in setting the bar for great customer service, their market leading NPS score, wealth...
SPOTLIGHT: NOW Phone & Broadband
11/02/2018
SPOTLIGHT: NOW Phone & Broadband
February's SPOTLIGHT focuses on NOW Phone & Broadband.  A Broadband Compare Award Winning ISP we have highlighted the best NOW Broadband Deals and some of the key NOW features and benefits.
Best Broadband Innovation Broadband Compare Awards 2017 - Finalists
21/09/2017
Best Broadband Innovation Broadband Compare Awards 2017 - Finalists
The finalists in the Best Broadband Innovation category, sponsored by Chorus, of the Broadband Compare Awards 2017 have been named.  
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