Now

Broadband with a helping hand.

We’re here to help. It’s what we do differently and what makes us great. It’s why we were founded in the first place after all. Whatever the problem, no matter the solution – we’ll do everything we can to get you and your tech sorted.

At Now we pride ourselves on helping you enjoy more of the internet and less of its frustrations. While our nationwide network delivers everything you'd expect, it's our ability to get closer to your home and its unique needs that sets us apart. Our plans come with unlimited access to our technical support team (don't worry, they speak your language). If it takes more than a phone call, our friendly team of Techsperts can come to your place and help get any issues fixed.

** NOTE: The above information has been provided by the ISP or reproduced from their website **

COMPARE PLANS NOW

Reliability	8.6
Speed	8.3
Support	8.7
Features	8.1
Value	8.3

Average from 566 reviews

Showing 466-470 of 566 items.

2020-11-27 13:05:09

Teresa Murdoch 10.0

Help is always readily available, you're not waiting half the day for someone to answer the phone OR email for that matter and you get an answer to your query so quickly. I love that you aren't ringing someone in another country to get help!

Pros

Fast and efficient help, friendly customer service, best experience I've had with a provider yet actually.

Cons

Can't put my mobile plan on Now lol but that's really only a con for myself!

2020-11-23 12:18:50

Jacques 8.2

We have been with NOW for a few years. They provide REAL customer service by people who understand NZ way of life and issues. Their technical service are efficient and will go beyond the call of duty to make things happen when it there is an issue. Customer service are friendly and courteous and will go the extra mile to accommodate your needs and sort problems out.

Pros

Responsive / friendly / competitive /

Cons

None

2020-11-07 08:20:14

Andrea Boyce 9.8

Very Happy with Now Broardband services offered by Now.
Tech support always available and in my experience any issues have been quickly resolved .
Staff always polite and efficient when dealing with my enquiries or issues .

2020-11-05 10:05:56

Charlotte 10.0

NOW have been such a great internet provider. Internet speed is great, they are cheap and they have the best customer service by a long shot.

Pros

Customer service!

Cons

none

2020-11-04 18:09:00

Louise Longtime 9.0

Awesome team. Quick to reply answered all my questions very clearly. Great support

Showing 466-470 of 566 items.

NOW broadband has won New Zealand’s ‘Best Customer Support’ for the second year

20/11/2019

Kiwis are moving to NOW, for a new level of service and support

NOW broadband has won New Zealand’s ‘Best Customer Support’ for the second year running in Broadband Compare | TUANZ 2019 Awards. In an industry dominated by large market players, NOW broadband is achieving industry-leading growth by targeting its competitors where they’re not looking – service and support.

18/11/2019

Who are the best broadband providers for 2019?

Want to know which broadband provider offers the best Fibre plans? Or which has the best customer support? Or perhaps the best rural plans? Here are the best broadband providers for 2019.

31/03/2019

Get the most out of your fibre broadband experience

There are a range of factors that can affect your fibre broadband performance. Don’t suffer with a poor broadband service. Check out these tips to get the most out of your fibre broadband experience.

13/03/2019

NOW Broadband

Hawke’s Bay provider NOW Broadband is putting the service back into one of the biggest service industries. Having developed a pedigree in setting the bar for great customer service, their market leading NPS score, wealth...

11/02/2018

SPOTLIGHT: NOW Phone & Broadband

February's SPOTLIGHT focuses on NOW Phone & Broadband. A Broadband Compare Award Winning ISP we have highlighted the best NOW Broadband Deals and some of the key NOW features and benefits.

21/09/2017

Best Broadband Innovation Broadband Compare Awards 2017 - Finalists

The finalists in the Best Broadband Innovation category, sponsored by Chorus, of the Broadband Compare Awards 2017 have been named.

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