Leave a review of Fibercity

Reliability
7
Speed
7
Support
7
Features
7
Value
7

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Fibercity

Fibercity specializes in providing broadband, phoneline, CCTV and IT Solution for both residential and commercial properties. We cover all types of connections depending on the area – Fiber 1000/500, Fiber 100/20, VDSL, ADSL and Wireless.

Fibercity is 100% New Zealand owned company and under the umbrella of Cellwatch Telecommunications Limited – an IT company which is already 12 years in the industry and awarded as the Outstanding Delivery Partner in 2015 and Service Person of the Year Award in 2016 by Universal Choris Group. Cellwatch Communications is one of the best fiber network companies in the country enabling connections of single and multiple dwelling units to network providers.

The company’s mission is to swiftly provide top-of-the-line network connectivity service to our valued clients by focusing on quality, integrity, customer engagement and continuous improvement. Our value is to share and uphold a set of core values and guiding principles in our day-to-day activities. These attributes enable our team to deliver efficient and effective telecommunications service.

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Total: 8.2
Reliability 8.6
Speed 8.6
Support 9.0
Features 6.8
Value 8.2
Average from 5 reviews
Showing 1-5 of 5 items.
2025-07-25 22:23:23
Troy Rosvall 9.0
No contracts. Not prepaid. 100% nz owned and operated. Weekly billing via your choice ie bank transfer. Direct debit. Etc. Quick activation.
Pros
Great pricing. Great communication. 100% kept upto date. Ordered this morning activated 1pm today. Simple weekly billing options. Fibre 100/20 (chorus area's are closer to 200/20) $16.25 weekly No contracts and a friendly 027 number to contact and easy to understand customer support staff. Highly recommended ...read more
Cons
No app or login portal.
2022-11-25 09:35:39
Priscilla 8.4
I only used Fibercity for a couple of months on a no-contract as i had to then leave my flat. The setup was easy and Elaine is a wonderful customer support. Speed and connection were great as well.
Pros
Great customer support, easy, reliable connection
Cons
none
2022-08-25 16:02:32
Manaia 8.8
Thank you
prompt communication & service.
Pros
nil
Cons
nil
2022-02-22 15:02:50
Shaun 8.0
Our internet plan is fast and at $69 is pretty cheap. Fibercity has great customer service, Elaine from Fibercity was very helpful in setting up our plan.
2022-01-19 13:18:50
Ramel Gealon 7.0
I signed up with Fibercity and both the price and the speed which are really awesome! Service has a customer touch even after getting on board with them. Highly recommended!
Showing 1-5 of 5 items.
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